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FAQ

Frequently asked questions.

Everything you might want to know about working with us.

Working with us

How do we get started?

Apply for a build. We read every application, and if it's a fit we'll reach out with a clear next step — no obligation.

Do you work remotely?

Yes — we work with churches, ministries and businesses anywhere, across South Africa and beyond.

How long does a project take?

Often weeks rather than months — we scope it precisely once we start.

Who will we work with?

A small, senior team — the people building your software, not a junior hand-off.

Pricing & ownership

How do you price?

Every project is scoped together once you apply, so you only pay for what you need — no off-the-shelf price tags.

Do I own the code and design?

Yes — the code and the design are yours.

What shapes the cost?

Scope, complexity and how custom it is. We’re honest about the drivers up front.

Is the church work really free?

For under-resourced churches, the Foundation builds free or subsidised — funded by our paid work and donations.

AI

How do you use AI?

To build faster and to a higher standard — and we build AI features (agents, chatbots, assistants) into your product.

Will an AI chatbot make things up about us?

No — it’s grounded in your content and won’t answer beyond it, with human oversight.

Is our data safe?

Yes — your data stays yours and isn’t used to train models.

“Built with Claude” — what does that mean?

We build on Anthropic’s Claude, a leading and safety-focused AI model.

The Foundation

Is the free build really free?

Yes — for churches and ministries that qualify. No catch.

Who qualifies?

Under-resourced churches, ministries and Christian nonprofits with a clear need and willingness to partner.

How is it funded?

Our paid client work, multiplied by AI leverage, plus donations and sponsorships.

Is CrossCoders a charity or a business?

Both — a commercial studio whose work funds a non-profit Foundation arm.

Technical

What do you build with?

Modern, dependable tools — TypeScript throughout, fast frameworks, and leading AI models.

Can you fix or take over an existing build?

Often yes — we’ll assess it honestly first.

Do you handle hosting and domains?

Yes — we can set up and look after hosting, domains and email.

Is everything accessible and mobile-friendly?

Yes — accessible, fast and mobile-first by default.

Let's build something that matters.

Tell us what you need — an app, a site, an agent, or all three. No pressure, no hard sell.